Brand Portal

Issues Logging into the Leap App

Resuelto

The issue has been resolved and logins are functioning as normal. If you are still encountering any issues, email support@leapinc.co.

Investigando

The team has identified the root cause as a session issue in the login flow and a fix is in progress. While the team works towards a fix, users can still log in by going to https://app.leapinc.co instead.

Investigando

Some users are reporting problems logging into the Leap App at https://app.leapinc.co/login. In most cases, users can still log in by going to https://app.leapinc.co instead. We’re investigating and will post an update when the issue is resolved. In the meantime, please update any saved bookmarks or links to point to https://app.leapinc.co.

If https://app.leapinc.co does not resolve the issue, email support@leapinc.co with:

  • A screenshot or description of the issue.
  • Your browser (Chrome, Safari, etc.), updated to the latest version.
  • The device you’re using (MacBook, Windows laptop, iPhone, etc.).
  • Whether you have any ad blockers installed.