Leap POS

Leap stores experiencing POS login issues

Resolved

Reset SOPs appear to have worked and we are all-clear. We will follow up with our provider to do a detailed post-mortem.

Problem Identified

Login issues appear to be caused by an unscheduled configuration change at the POS vendor. We are seeing stores come back online after doing normal reset SOPs, so we are asking all affected stores to go through this process. We will post more updates when fully operational.

Assessed

Leap stores are experiencing issues logging into the POS. Teams are investigating and we are in contact with our POS provider. Updates will be posted here.